Privacy Policy

Section 1 – what do we do with your information?

When you purchase something from our store, as part of the purchasing and selling process, we collect the personal data you provide to us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 – consent

How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to the collection and use of it only for this specific reason.
If we ask you for your personal data for a secondary reason, such as marketing, we will either ask you directly for your express consent, or we will give you the opportunity to say no.
How can I withdraw my consent?
If you change your mind after you opt-in, you may withdraw your consent to us contacting you or to the collection, use or disclosure of your information at any time by contacting us at or by post to the address: DTC Artists d.o.o., Kajuhova ulica 36, 6310 Izola, Slovenia.

Section 3 – disclosure

We may disclose your personal data if we are required to do so by law or if you violate our Terms of Service.

Section 4 – payment system

Our store is hosted on Hetzner servers, which store data securely and privately.
Our website prioritizes user safety. On our hosted servers (Hetzner), we do not store or process sensitive data relating to credit card payments. All transactions are handled securely by an external company through a payment gateway (Stripe or PayPal).

Section 5 – third party services

In general, the third-party providers we use collect, use and disclose information only to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal data will be handled by these providers.
In particular, please remember that some providers may be located in or have facilities that are located in a jurisdiction other than yours or ours. So, if you decide to proceed with a transaction involving the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which such service provider or its facilities are located. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. Links
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Section 6 – security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer Technology (SSL) and stored with an AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 – cookies

The DTC Artists company uses cookies. By using our service, you accept the use of cookies.
Our Cookie Policy explains what cookies are, how we use them, how third parties we may partner with may use cookies on the Service, your choices regarding cookies, and more information about cookies.
What are cookies?
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or third parties to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session".
As DTC Artists d.o.o. does it use cookies?
When you use and access the Service, we may place a series of cookie files in your web browser.
We use cookies for the following purposes: to enable certain features of the Service, to provide analytics, to store your preferences, to enable the delivery of advertising, including behavioral advertising.
We use both session and persistent cookies on the Service and use different types of cookies to make the Service work:
Essential biscuits
We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Third party cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, provide advertising on and through the Service, and so on.
What are your options regarding cookies?
If you want to delete cookies or instruct your web browser to delete or reject cookies, visit your web browser's help pages.
Please note, however, that if you delete cookies or refuse to accept them, you may not be able to use all the features we offer, we may not be able to store your preferences, and some of our pages may not display properly.

Section 8 – age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow you to use this site to any dependent minor.

Section 9 – changes to this privacy policy

We reserve the right to change this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer by email or by mail: DTC Artists d.o.o., Kajuhova ulica 36, 6310 Izola, Slovenia.